Transactional SMS Service
Deliver Crucial Updates That Drive Customer Trust and EngagementSMS work better than email when you need to convey crucial information with your customers. They check their texts quickly and almost never miss them.
Our Transactional SMS service lets you send automatic text messages to your customers at the time needed—when they make a purchase, book an appointment, or need a security code. These simple messages keep customers happy because they know what’s happening with their orders, appointments, and accounts. With every helpful text, customers trust your business more and feel taken care of.
No complicated setup. No technical hassles. Just clear messages that reach customers instantly when it matters most.
One Time Passwords
Cart Abandoment
Transaction receipts
Order & Shipping Updates
Ticket Booking & related updates
Surveys for feedback
Clinical alerts & reminders
School/College updates
Seasonal Wishes and greetings
Payment due reminders
Important Update:
Corresponding to the TRAI regulation (TCCPR 2018), Transactional SMS is also called Service Implicit, or Service Inferred messaging in the DLT portal. Transactional SMS must not be used for advertising your products, even to your customers. For that, you can signup for our Promotional SMS service.
Example – Transactional Messages
| Actual SMS | DLT Content Template – Service Implicit |
| 0944 is your CREDDO verification OTP. The code will be valid for 10 minutes. Do not share this with anyone. | {#var#} is your CREDDO verification OTP. The code will be valid for 10 minutes. Do not share this with anyone. |
| Hello Madhu, Your order no 14467923409 is out for delivery and shall reach you in two days. Thanks – Amazon India. | Your order no {#var#} is out for delivery and shall reach you in two days. Thanks – Amazon India. |
| Dear Prakash Ji, the next parent-teacher meeting is scheduled for 21 May 2023 at 11 A.M. Do not miss it! | Dear Parent Prakash Ji, the next parent-teacher meeting is scheduled for {#var#}. Do not miss it! |
Note: As per DLT norm, {#var#} is a dynamic variable format with a character limit of 30. You can use two variables only in each SMS content template, and they should be non-consecutive.
Transactional SMS – Key Features
Business sender ID
Customers see your brand name as the sender ID when they receive SMS, building instant trust. Use up to six-alphabetic characters representing your brand.
Scalable API
Integrate our SMS API to fit your your existing tools or software seamlessly. Sample code available for languages including Java, PHP, and .Net, along with API documentation.
24/7 operational
By integrating our SMS API into your application, you can ensure uninterrupted service and timely communication for your customers at any hour.
SMS reporting
Access SMS reports to measure your campaigns’ performance. Export reports to sheets for deeper analysis and insights to optimize your future SMS campaigns.
Personalization
Customize your SMS to drive engagement and results. Even small details, such as addressing recipients by name, can impact open rates and customer response.
DND allowed
Send SMS to any number, including Do Not Disturb, without limitations. Simply ensure compliance with TRAI regulations by obtaining your customer’s digital consent.
Applications of Transactional SMS in Various Industries
eCommerce
Cart abandonment, order confirmation, and status, reviews, new product launches, back-in-stock alerts, and offer notifications.
Health Institutions
Appointment confirmation, medication reminders, diet tips, healthy living tips, timely checkup reminders, and staff communications.
Education
Exam reports, fee requests, parent-teacher meeting notices, attendance reports, staff Internal communication, and special event invites.
Automobile
Payment due, missed payment reminders, payment receipt, support call/ticket log confirmation, insurance renewal, etc.
Real estate
Auto response to the signups, property visit details, field agent info, lead follow-ups, listing price changes, and success story texts.
Travel
Ticket confirmation, timely notifications regarding flights and buses, location-based weather updates, and travel itinerary.
Finance
Upcoming payment due, missed payment reminders, payment receipt, support call/ticket log confirmation, insurance renewal, etc.
Banking
Account statements, loan status, payment reminders, payment receipts, O.T.Ps, and account cash flow reporting.
Event management
Logistical info, event ticket purchase confirmations, event reminders, staff briefings, personalized workshop reminders, feedback, etc.
Government
Connect with staff and constituents, emergency alerts, public health and safety tips, surveys, public awareness, elections alerts, etc.
Retail
Purchase receipts, product shipping updates, membership renewal reminders, collecting feedback, back-in-stock notifications, etc.
Non-Profits
Fundraising, team communications, volunteering timely updates, expressing gratitude to donors, ticketing, sponsor event details, etc.
Fitness
Book appointments with gym trainers, hair and skin specialists, personalized diet texts, membership renewals, Refer a friend and win, etc.
Recruitment
Interview scheduling details, new job openings, candidature shortlisting updates, Interview tips, reaching out to potential candidates, etc.
Entertainment
Announcing concerts, Table reservations, DJ performance alerts, movie tickets, running polls and contests, and O.T.T promotion, etc.
FAQs
See all plans and pricing
5,000 SMS
Rs. 1,375 + 18% GST
10,000 SMS
Rs. 2,750 + 18% GST
25,000 SMS
Rs. 6,000 + 18% GST
50,000 SMS
Rs. 10500 + 18% GST
100,000 SMS
Rs. 20500 + 18% GST
200,000 SMS
Rs. 39000 + 18% GST
Important Update on G.S.T:
To avail of the GST Input credit, you need to provide your Valid/active GSTID to our email (info@digimiles.in) and on the online payment page. Please verify your GSTIN status from the GST portal before updating us.
Please note if your GSTID status is shown as Invalid/Suspended/deleted, all your transactions will be reported to us as B2C transactions, and you will not be able to claim the GST Input credit concerning the transactions carried.